The Challenge
You’re putting out fires every day — CS is behind on support tickets, your ordering system went down, you’re bleeding cash and you don’t know why. When you feel this type of chaos, it usually means you have some type of operations bottleneck.
We’ve unlocked hundreds of these. We move past the symptoms to the root causes and find the real constraint. There are hundreds of issues you could be working on, but only one you should be. We find it and figure out how to solve it.
Process Overview & Steps
Overview
It starts with a 30-minute intro call. After you share what you’re fighting, we come into the call with a hypothesis on where your real constraint lives. During the session we dig into your operations — what’s breaking, what you’ve tried, and the systems behind it. We take that and send you a clear diagnosis of the one constraint to fix, and how to fix it.
- Book your intro call:Grab a time for a free 30-minute intro call.
- Intro Call (30 mins):We learn your business and the issues you're fighting, so we know exactly where to dig.
- Analysis: We review what we learned, dig into supporting documentation and find the constraint.
- Your 1 Hour Audit: We present our findings and analysis of what's breaking and why. Together we refine this.
- Follow up: We send you an actionable report on your key constraint and how to solve it.
Vincent Matranga,
Co-Founder Waya
Who You Work With
You work directly with me, Vince. I built Lean Process Optimization at Sutter Health, trained in the Toyota Production System, and scaled Cheetah to $150M — I’ve spent my career finding the one constraint that’s holding things back.
Frequently Asked Questions
Everything you need to know about working with Waya
What is an Operations Audit
A one-hour deep dive where we find the key constraint holding your business back. We move past the symptoms to the root cause, then send you a report on what to fix and how to fix it
How is this different from our Fundraising Services
The Operations Audit diagnoses what’s slowing your business down day to day. Our fundraising services — Data Room, Financial Model, and Fundraising Narrative — get you ready to raise. Different problems, and many founders need both.
When Should I book an Operations Audit
When you’re putting out fires all day, every day and feel underwater. When it feels like momentum at your company has slowed to a crawl.
Do we have to be a US based company to work with you?
No, our system works for companies in any region.
Does my company have to be a tech startup?
No. We work with technology and physical-world companies alike — we’re particularly effective where the business has real complexity, like supply chain, healthcare, and logistics.
When should I schedule a call?
When you’ve hit the ceiling of what you can solve alone. When you’re the bottleneck and you know it. When you need a founder who’s been in the trenches to help you navigate a critical transition – a scaleup, a pivot, the chaos in between. And when your VCs are pushing you to hire an expensive COO, but you’re not there yet.
Learn more about our Operations Audit process
Sign up to our Operations for Founders newsletter to remove your blockers today