Waya Support

Email: info@wayaframes.com. We aim to respond within two business days.

Getting help

Write to us about anything to do with the services or a program: connecting the services to your AI assistant, sign-in trouble, a session that behaved unexpectedly, or billing. Include the email address on your account and, for a specific session, roughly when it happened, so we can find it.

Data requests

You can ask for a copy of your data, a correction, or deletion of your account and everything in it. Email info@wayaframes.com from the address on your account (or tell us how to verify that you own it). We acknowledge every request and fulfill it within 30 days of receiving it. How Waya Handles Your Data describes what each request covers, and the Privacy Policy sets out your full rights.

Deletion is permanent: your sessions and notes cannot be recovered afterward. We will tell you this and confirm with you before we delete anything.

The documents

• Privacy Policy: what we collect and your rights.
• Terms of Service: the agreement that governs use of the services and programs.
• How Waya Handles Your Data: what we store, who can access it, and how it is protected.